Digital accessibility: obligations
Digital accessibility is a legal obligation for online public services in France: who is concerned and how it gets audited.
Digital inclusion
Digital illiteracy, the digital divide and accessibility: inequalities in access to online public services and the schemes that address them.
3 articles
Who is left at the edge of online public services, why, and what local authorities put in place to address it: mediation, support, and accessibility of administrative procedures.
Digital divide across territories
The digital divide is not only an individual issue: equipment, network coverage and usage levels also vary sharply from one territory to another.
Digital illiteracy: key figures
Definition of digital illiteracy, its scale among the French population and the factors behind it, based on Insee and Anlci data.